Exhibitors should be aware that a number of scams have been targeted at companies participating in exhibitions in Ireland, the UK and most European counties using exhibitor lists taken from exhibition web sites.
The misleading and unethical business practices have been undertaken by Expo-Guide/Fairguide.com, Construct Data Verlag, Convention Expo Travel and Global Housing Management (GHM).
Convention Expo Travel and Global Housing Management (GHM) have been contacting exhibitors, falsely claiming to have a commercial partnership with AEO member shows.
These companies offer favourable rates for accommodation and take exhibitors money without delivering any services they promised to provide.
If any of the above mentioned companies telephone or email you we strongly recommend you do not progress the conversation any further and inform us they have been approached.
Expo Guide / Fairguide / Construct Datga Verlag
Expo Guilde, Fairguide.com and Construct Data Verlag claim to publicise their services to exhibitors at events, primarily in Europe. The companies use a misleading form, which resembles an organiser’s Free Catalogue Listing Service, inviting exhibitors to sign and return the form for an entry in an on-line directory. Doing so contracts the purchaser into a three-year, non-retractable agreement. Non-payment is then followed by aggressive debt collecting by Premium Recovery.
Expo-Guide, Fairguide.com and Construct Data Verlag have NO CONNECTION with Exhibition Organisers or any of their events but they deliberately target exhibitors who are about to exhibit across Europe.
The companies use a form (click here for example) which resembles an organiser’s free catalogue listing service, inviting exhibitors to sign and return the form for an entry in an on-line directory, which contracts the purchaser into the three-year, non-retractable agreement.
The exhibitor then receives an invoice for EU971 which, when not paid, quickly escalates into intimidatory debt recovery tactics and threats of legal action.
Fairguide.com engage the services of two debt collection agencies. Austrian company Gravis Inkasso Gmbh and a Swiss company Premium Recovery AG. The advice when dealing with these companies remains the same as dealing with Fairguide.com itself.
If you are contacted by Expo-Guide, Fairguide.com or Construct Data you should not complete the listings form.
However if an exhibitor has mistakenly completed and returned the forms it has been established that ExpoGuide/Fairguide.com/Construct Data have never carried out their threat of legal action against non-payers. Expo-Guide, Fairguide.com and Construct Data also attempt to get companies to settle for one-year payment instead of three to “avoid prosecution”. Exhibitors are advised to seek their own legal advice on whether to withhold payment.
Keep a written record of any communication with this company. If possible record any telephone calls and inform them that you are doing so.
Further details on the activities of this company can be found at the following websites: